Store manager. Department manager. Hierarchy of retail jobs. Entry-level jobs. Cashier Customer service assistant Product demonstrator Sales associate Stock clerk. Intermediate jobs. Customer service representative Promotions coordinator Retail marketing specialist Service supervisor Team leader. Management jobs. Department manager Floor manager Assistant manager Store manager Regional manager.
Corporate jobs. Buyer Display merchandiser Inventory manager Procurement specialist Visual merchandiser. Common types of retail stores. Specialty stores: These retail establishments sell a single product or type of product, like luggage, with a wide range of models and brands for shoppers to choose from.
Department stores: This type of retail shop sells a variety of products and services from the same location, but everything is organized and separated into departments. Grocery stores: These retail stores traditionally sell food and cooking-related products, though many also sell household goods besides traditional groceries. Convenience stores: These small retail shops sell a few high-demand products like snack food and household supplies, often in urban areas or other walkable destinations.
Discount stores: These retail stores provide their products at a discount, usually by selling a large number of products to offset the discounted prices.
Outlets and warehouse stores: These types of retail stores usually sell products directly from the manufacturer, which allows them to sell their products at wholesale prices. Superstores: These retail locations sell an enormous range of products, including food, so customers can perform all their shopping in one location. Showrooms: These retail stores allow customers to meet with sales personnel and review samples for high-end or customizable purchases like bathroom tile, decks or patios, car or similar products.
Necessary skills to work in retail. Attention to detail: Most retail employees have excellent attention to detail to ensure their store is neat and orderly and that their work is error-free. Communication: Most retail employees communicate with customers, but virtually all retail employees collaborate with other employees. Written and verbal communication skills are vital. Customer service: For any front-facing retail employees, customer service sensibilities are helpful. Computer literacy: Nearly every retail role requires some computer usage, from entering inventory numbers into a spreadsheet or ordering merchandise from a supplier.
Knowing how to use a computer is a necessary skill. Interpersonal abilities: Empathy, kindness and other interpersonal skills are important for any retail employee who works with others. Number literacy: Many retail employees assist customers with purchases. Understanding the business's price structure, discounts and taxes is a useful skill. Sales abilities: Regardless of the retail employee's specific job, sales skills are vital. Many of the associate-level jobs in retail are first jobs, held by teenagers or college students who are using this job as a means to something else.
The overall outlook for these jobs is good as the turnover of workers means there are many new opportunities for those searching for work in the retail industry. Again, these positions often offer commission and bonus opportunities for those in manager roles. There are many retail workers who move into key management roles without a formal education.
Many retail workers start out working at a company store, complete a degree and then move into full-time roles in the corporate office of the company.
For example, Target headquarters in downtown Minneapolis features a number of workers whose first job was working at a Target department store as a teenager and through college. They then completed their education and moved into a job at the corporate headquarters. That, along with a customer service background can go a long ways towards success in this industry. Those who are bilingual especially Spanish speaking can really increase their ability to succeed in a career in retail.
There are always opportunities to find employment in the retail industry, but those types of jobs are going to vary greatly pending on location and types of industries are available.
An essential skill needed is that of trends analysis forecasting, which is a career in itself! This career is fairly unknown and underrated, but without planners, fashion collections would not exist. Planners literally plan the budgets based on sales data, historical research, consumer behaviour and trends. This career is for the creative fashionista with a strong sense of mathematics and understanding of accounting, often referred to as the "fashion nerd". The profitability of a store as well as the sale and promotions of stock are dependent on the merchandiser.
This fashion career is one which demands organisational skills, tenacity and commitment. The merchandiser ensures that the store is well stocked with the correct quantity of garments and accessories that will appeal to consumers. Further key responsibilities include precise micromanagement of sales performance to ensure that the store has the correct products at the right time. Not your everyday job, is it? Public relations is the backbone to successful fashion labels and a strong brand image.
These communications alter the perception of people to view brands in a certain light depending on the business goals. Public Relations Officers work closely with media; managing the public image of the brand, as well as assisting with media coverage during launches and promotions. A key skill for this career is relationship management, strong written and verbal communication skills as well as crisis management. The fashion media industry is more than simply blogging.
The ''influencer'' industry has grown tremendously over the years due to the advent of the smartphone. Bloggers tend to write more than just take selfies. This sector plays an important part in the world of fashion by breaking down looks, clothing and accessories into social commentary.
Their opinions also shape the way their followers view products. Fashion writers often work with public relations to create and produce editorial content which can be displayed on social media, magazines, newspapers or television. They are partially responsible for media coverage and exposure during launches, promotions and even runway fashion shows.
Knowledge of marketing, trends and multi-media communications will give bloggers an edge in a competitive sector of fashion.
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